Barclays bank are insane !!!

• I have been with them 13 years - current account 7000 pounds in credit - I have no credit cards (just a visa debit card that has always been perfect for me in the past), no store cards, no loans, absolutely NO DEBT at all and I own my own house. I needed a credit card to hire a car on holiday. No problem say Barclays, on the phone, you have already been pre-approved for a credit card.. I know I said you send me mail offering a 25000 pound limit on a platinum card. Guess what! You got it after all that the application was declined!! I complained, they sounded very very surprised and would phone me back in 48 hours.. 96 hours later .. nothing... I phoned them asking if it had been sorted out.. They were like headless chickens, neither department knew what the other was doing.. After two weeks of phone calls and promises to sort it out.. I gave in.. Then to top it all the next day - a letter from barclays -. Dear ***** "You're guaranteed a loan of 24,300 pounds" from "Barclayloan Plus". "This loan has been approved and is waiting for you now just one phone call away. !!! Can you F***ing believe it???? No Card but a 24,300 loan!!! No wonder our country is in such a devastating financial mess and the tax payer has to subsidise these morons!!! I got a plantinum card with RBS a few days later with no problem at all!!!!

  05 Jun 2009, 08:41 Steve