Senior Management - Sales and Marketing / Business Development - Job Seeker

Hesham Fawzi el Bahrawi

Objective
A highly motivated and result oriented management professional with 8+ years of brilliant track record in strategic sales and marketing, business development and business logistics, seeking a professionally challenging senior managerial role in a dynamic organization to utilize accrued skills in driving strategic business objectives.

Experience
March 2006 – present
The Nile Company for Food Industries (Enjoy) Cairo, Egypt
Assistant Managing Director

Highlights:
• Given the additional charge as Executive Manager in Proceed Ltd. to manage the restructuring of Enjoy and achieve the targeted turnaround in operations and profitability utilizing the Haykala turnaround fund of the Commercial International Bank.
• Delegated the joint responsibility along with the chief financial officer to authorize decisions on behalf of the managing director.
• Held total responsibility for HR, IT and Logistics management for a period of 4 months when the restructuring was going on.

Responsibilities:
• Designing and developing innovative business practices and implementing an integrated range of marketing concepts, methodologies and sales strategies consistent with the overall goals and objectives of the business.
• Analyzing critical success factors as well as customer feedback to revise business strategy thus effecting higher levels of sales and achievement of company objectives.
• Liaising and coordinating with the outsourced marketing consultant to conceptualize and implement innovative marketing plans for the re launch of the products of Enjoy.
• Responsible for the recruitment of the IT director and HR manager and single handed set up, designed and implemented the HR and IT strategies, procedures and policy.
• Spearheading all initiatives involving the restructuring and management of logistics operations and warehouses and production operations management.
• Actively involved in managing all operations pertaining to production operations including production planning and ware housing capacity
• Monitoring and overseeing the management of warehouses and recommending the restructuring of warehouse infrastructure to ensure that the warehouse facility is adequately maintained and provides a safe work environment for the employees.
• Contracting and negotiating with vendors and suppliers to solicit quotations for raw materials and milk supplies all the while ensuring there is no compromise on either quality or profitability.

October 2005 – February 2006
Arabian Gulf Marine Trading Company (Evergreen) Cairo, Egypt
Sales and Marketing Manager

Responsibilities:
• Developed and implemented an integrated range of sales and marketing concepts and strategies consistent with the overall goals and objectives of the business.
• Liaised and interacted with existing and prospective clients over telephone to solicit new sales opportunities in addition to conducting export & import shipment sales calls.
• Spearheaded all telemarketing initiatives and played a major role in improving sales and enhancing profits by liaising with international customers and tactfully conducting overseas sales calls and import & export shipment sales calls
• Conducted periodical meetings with sales and marketing staff, forecast revenues, reviewed financial performance of the company and lead investigations on complaints.
• Compiled annual and monthly sales budgets, set area wise sales targets for sales force and monitored and evaluated the activities and performance of all sales representatives and commission based agents under purview.
• Appraised and analyzed the sales performance of the team and prepared detailed performance appraisal reports with recommendations for senior management.
• Investigated and solved complex problems of customers through innovation and ensured customer satisfaction by providing prompt, quality customer service.

February 2005 – September 2005
International Transport Services (ITS) (Schencker Egypt) Cairo, Egypt
Commercial Director

Responsibilities:
• Responsible for directing and overseeing the performance of a crack team of qualified sales personnel.
• Developed and implemented an integrated range of sales concepts and strategies consistent with the overall objectives of the company.
• Supervised and evaluated the activities of all sales personnel under purview and trained them for sales achievement. Ensured optimum levels of motivation among them.
• Devised area wise budgets and determined and set sales targets in accordance with the same. Reviewed performance and effected corrective measures to address system lacunas.
• Monitored and appraised the performance of sales personnel and prepared detailed weekly / monthly performance reports to be submitted to management for further actions.
• Conceptualized, planned and developed innovative strategies including the expansion of the network of agents to enhance and open up new sales opportunities.
• Coordinated with the sales personnel in performing sales calls to identify and solicit new clients, consolidate existing ones all the while providing excellent customer service.

February 2001 – January 2005
Pacific International Lines Egypt LTD (PIL) (Swift Group) Cairo, Egypt
Sales and Marketing Manager

Responsibilities:
• Lead a crack team of sales and marketing professionals in managing all the operations of the company consistent with overall goals and objectives.
• Recruited sales personnel and personally handled their training sessions to enhance their product knowledge and selling skills and trained them for sales achievement.
• Proactively contacted current and prospective customers and to provide relevant information necessary to generate projected sales revenue.
• Devised area wise budgets and determined and set sales targets in accordance with the same.
• Directed, monitored and evaluated the performance of the sales team and prepared analytical, performance appraisal reports to be presented to the senior management.
• Liaised and coordinated with the customer service manager on a daily basis to plan and develop telemarketing initiatives and strategies and provided excellent customer service via telephone.
• Conducted overseas and import / export shipment sales calls to solicit new clients and tactfully handled client problems and requirements and followed up to ensure their speedy fulfillment.
• Multitasked by paying attention to details and met tight deadlines to work under pressure, all the while keeping a cool head and providing excellent customer service.

Other Relevant Experiences:
• Nov 1999 - Jan 2001 - Marketing Manager - Helcometals Egypt – Cairo
• Oct 1999 - Nov 1999 - Back Office Customer Service - MobilNil Egypt - Cairo Egypt

Education
December 2005
Arab Academy for Science and Technology, Cairo, Egypt
Master's degree, International Transport and Business Logistics
Highest Honor Grade

July 1999
Modern Academy Maadi, Cairo, Egypt
Bachelor's degree/higher diploma, Business Administration

July 1995
Deutsche Evangelische Oberschule (DEO) Giza, Egypt
Thanaweyya Amma (High school Degree)

Skills
• Languages: German (Mother Tongue), English (Excellent in Written and Spoken), Arabic (Excellent in Written and Spoken)
• Typing: Arabic (Good), English (Excellent)
• Strategic Sales and Marketing Management, Business Development, Brand and Product Management, Operations
• Business Logistics, International Transport Management, Supply Chain and Warehouse Management, Driving Growth
• Market Research, Competitor Analysis, Customer Service and Clientele Development, Contractual Negotiations
• Product Re-launch, Brand and Product Management, Public Relations, Advertising, Promotions and Media Campaigns
• Telemarketing, Networking, Budgeting, Target Setting / Achievement, Market Penetration
• Time and Quality Management, Excellent Planning, Creative Problem Solving and Analytical Skills
• Excellent Communication, Interpersonal, Motivational, Team Building and Leadership Skills
• Ability to work under Pressure, IT related Skills (MS Office, Internet Applications)

Personal Information
• Marital Status: Married
• Nationality: German
• Date of Birth: 12th May 1975
• Place of Birth: Giza, Egypt
• Religion: Muslim
• Military Status: Exempted
• Mobile: +2010 999 0099
• E-mail: [email removed]

References Furnished upon request

Hesham el Bahrawi 25 Jul 2007, 02:32 - Report