Sanitas
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My name is Susan Warner and I have been an Agent for Sanitas for over 3 years. In all of that time only one of my 800+ clients has had a claim turned down, one day into having the cover.
I am very sorry to here of your problems at such a stressful time of your life.
It maybe that you were not explained the cover you were buying properly, although the terms and conditions are quite clear.
Although there is no waiting period on the policy any claims are looked at very closely in the first year of Insurance. Any illness that could be proved to have been pre-existing would be excluded. Unfortunately to find a problem such as yours one month into the policy, would of course raise concern.
Most Health Insurance policies have a waiting period of at least 3 months before you can use them, so you would have found yourself in this situation with whichever company you had chosen.
I hope you recover soon.
[email removed]
Susan Warner 16 Feb 2008, 11:42 - Verstoß melden